What To Know
- If one side of the blanket is noticeably cooler than the other, the heating elements may be damaged.
- If possible, try flipping the blanket over or moving it to a different location on the bed.
- A qualified technician will need to inspect the blanket and determine the cause of the issue.
If you’re experiencing issues with your Biddeford heated blanket, don’t despair! This comprehensive guide will walk you through the most common problems and provide step-by-step instructions on how to fix them. From loose wires to controller malfunctions, we’ve got you covered.
Troubleshooting Common Issues
1. Blanket Not Heating Up
- Check the power source: Ensure the blanket is plugged into a working outlet.
- Inspect the wiring: Look for any damaged or loose wires along the power cord and blanket surface.
- Reset the controller: Turn the controller off and unplug the blanket. Wait a few minutes and then plug it back in and turn it on.
2. Blanket Heating Unevenly
- Check the temperature settings: Make sure the controller is set to an even temperature on both sides.
- Inspect the heating elements: If one side of the blanket is noticeably cooler than the other, the heating elements may be damaged.
- Reposition the blanket: If possible, try flipping the blanket over or moving it to a different location on the bed.
3. Controller Not Working
- Replace the batteries: If the controller uses batteries, replace them with fresh ones.
- Check the wiring: Ensure the controller is properly connected to the blanket.
- Contact Biddeford customer support: If the above steps don’t resolve the issue, contact Biddeford for assistance.
4. Blanket Overheating
- Lower the temperature setting: Reduce the temperature on the controller to prevent overheating.
- Inspect the heating elements: If the blanket continues to overheat, the heating elements may be malfunctioning.
- Unplug the blanket: If the blanket is overheating excessively, unplug it immediately and contact Biddeford for assistance.
5. Blanket Sparks or Smokes
- Unplug the blanket immediately: This is a serious safety hazard. Do not use the blanket until it has been repaired.
- Contact Biddeford customer support: A qualified technician will need to inspect the blanket and determine the cause of the issue.
Repairing Common Issues
1. Replacing a Loose Wire
- Gather materials: You’ll need wire strippers, electrical tape, and a soldering iron (optional).
- Identify the loose wire: Locate the wire that is loose or damaged.
- Strip the wires: Use the wire strippers to remove about 1/2 inch of insulation from both ends of the wire.
- Connect the wires: Twist the exposed wires together and solder them if desired.
- Insulate the connection: Wrap the connection with electrical tape to prevent short circuits.
2. Replacing a Heating Element
- Order a replacement heating element: Contact Biddeford to order a replacement heating element for your specific blanket model.
- Disassemble the blanket: Remove the fabric cover and locate the heating element.
- Disconnect the old heating element: Carefully disconnect the wires from the old heating element.
- Install the new heating element: Connect the wires to the new heating element and secure it in place.
- Reassemble the blanket: Put the fabric cover back on and secure it with the provided fasteners.
3. Repairing a Malfunctioning Controller
- Contact Biddeford customer support: In most cases, it is not recommended to attempt to repair a malfunctioning controller yourself.
- Send the controller for repair: Biddeford offers repair services for controllers. You can contact their customer support to arrange for shipping.
Maintenance Tips
- Wash the blanket regularly: Follow the care instructions on the blanket label to ensure proper cleaning and maintenance.
- Store the blanket properly: When not in use, store the blanket in a cool, dry place away from direct sunlight.
- Inspect the blanket periodically: Check the blanket for any signs of damage or wear and tear.
Wrapping Up
With proper troubleshooting and repair techniques, you can extend the life of your Biddeford heated blanket and enjoy its cozy warmth for years to come. Remember to follow the safety guidelines and maintenance tips to ensure safe and reliable use.
Frequently Asked Questions
Q: How often should I wash my Biddeford heated blanket?
A: Follow the care instructions on the blanket label. Typically, it is recommended to wash the blanket once or twice a month.
Q: Can I use the heated blanket with a mattress topper?
A: Yes, but it is important to ensure that the mattress topper is compatible with heated blankets. Check the care instructions for both the blanket and the mattress topper.
Q: What is the warranty period for Biddeford heated blankets?
A: Biddeford offers a 5-year limited warranty on its heated blankets.
